Cloud Solutions
Cloud computing is a very hot, new trend-it’s so new, in fact, that its definition is as nebulous as its name suggests. Generally speaking, cloud computing offers you the ability to deploy applications, systems, and IT infrastructure as services that reside in a global pool-the “cloud.” You can pull resources from the cloud whenever you need them, and you pay only for what you use. When you don’t need them anymore, you simply release them back to cloud for others to use. Although cloud computing is destined to become part of almost every organization’s IT strategy, cloud computing currently is still very much a new technology. As a result, the market is saturated with conflicting information, causing confusion for organizations that could benefit from this technology. Fortunately, the experts at Enterprise Vision Technologies can help you understand the evolving standards and varied pricing models so you can find your way through the fog of marketing propaganda. For more information, contact us at +1-408 622 5316 or info@pcsls.com
Why are Enterprises moving to the cloud?
- To reduce costs
- To convert CAPEX to OPEX costs
- For the “pay as you go” model
- For elastic scalability
- For speed to deployment
Platform as a Service (PaaS) is a model for delivering complete development platforms as a cloud service. PaaS offerings facilitate development, testing, deployment and on-going maintenance of applications without the cost of buying the underlying infrastructure and software environments. Examples include: Microsoft Azure Platform, Google App Engine, VMforce.com
Software as a Service (SaaS) is a model where an application is delivered over the Internet and customers pay on a per-use basis. It is the most common form of cloud computing delivered today. Examples include: Salesforce.com, Hosted Exchange, Microsoft 365, etc.
The building blocks of a cloud infrastructure include:Consolidated hardware to minimize power, cooling and space as well as underlying managed components. This is where consolidated infrastructure plays a key role.With the second building block we layer on virtualization to maximize utilization of the underlying hardware while providing logical separation for individual applications.If we stop at this point we have what most of today’s data centers are using to some extent or moving to. This is a virtualized data center. Without the next two layers we do not have a cloud/utility computing model. The next two building blocks provide the real operational flexibility and organizational benefits of a cloud model.
To move out virtualized data center to a cloud architecture we next layer on Automation and Monitoring. This block provides the management and reporting functionality for the underlying architecture. It could include: monitoring systems, troubleshooting tools, chargeback software, hardware provisioning components, etc.
Next we add a provisioning portal to allow the end-users or IT staff to provision new applications, decommission systems no longer in use, and add/remove capacity from a single tool. Depending on the level of automation in place below some things like capacity management may be handled without user/staff intervention.
The last building block is security. While many private cloud discussions leave security out, or minimize its importance it is actually a key component of any cloud design. When moving to private cloud customers are typically building a new compute environment, or totally redesigning an existing environment. This is the key time to design robust security in from end-to-end because you’re not tied to previous mistakes (we all make them)or legacy design. Security should be part of the initial discussion for each layer of the private cloud architecture and the solution as a whole.
Storage Solutions
Pacific Computer Solutions has the certified storage professionals, strategic relationships with leading storage vendors, and demonstrated experience you can rely on to design and implement storage solutions that will ensure 24/7/365 availability, simplify data management, and greatly reduce costs.
With numerous storage implementations under our belt for a wide range of organizations , Pacific Compute Solutions has the knowledge and skills to build and maintain a storage infrastructure that will safeguard your data today-and in the future.
Customized Best-of-Breed Storage Solutions
As an integrator of storage products from multiple providers, Pacific Computer Solutionsoffers best-of-breed solutions backed by our own team of experienced and certified storage experts, including dedicated Sr. PSEs and SAN Architects. Our storage consultants will assess your present and projected storage needs, infrastructure design, and business objectives to develop a solution that most effectively meets your requirements. We can plan and implement a wide range of storage solutions, including:
- SAN (fiber channel, FCoE, and iSCSI), NAS (NFS and CIFS) Storage
- Archival Storage Solutions
- Storage Consolidation Solutions
- Storage Resource Management
- Cloud Storage solutions
- Data Migration Services
For more information on how Pacific Computer Solutionscan help you with you data storage needs contact us at +1-408 622 5316 or info@pcsls.com
Networking
In the data center, modern networks must do more than provide user access to data center services. Networks also need to:
- Protect application and data integrity
- Optimize application availability and performance
- Support business continuity
- Transport data needed for disaster recovery
- Support data center demands for emerging service-oriented
architectures, virtualization, and cloud computing technologies.
Innovation and Cost Reduction
In today’s market, it’s not enough to just maintain the business-companies must also innovate to stay ahead of the competition. That’s why PCS designs networking architectures that free businesses to invest more of their resources in IT initiatives that fuel growth and reduce the costs of sustaining existing applications. With the right network solution, companies can simplify their data center environment and dramatically increase productivity, efficiency, and business resilience.
Scalable, Resilient, and Secure Networks
With PCS networking solutions, you can
- Protect critical applications and confidential data
- Enhance data center operational efficiencies
- Minimize space, power, and cooling requirements
- Reduce your networking total cost of ownership (TCO)
- Create new, secure application environments to support new business processes
For a highly scalable, resilient, and secure data center network foundation, contact the experts at PCS who can design a simplified network architecture that requires fewer platforms and network layers-which simultaneously offers reduced network complexity, streamlined network management, and reduced power/cooling needs. And with robust security appliances and flexible embedded security, your company will be free to deploy the technologies that best support your business goals.
For more information on how PCS can help you with your network needs contact the networking experts at PCS by contacting +1-408 622 5316 or emailing info@pcsls.com
Staffing
Staffing effectively is complex and meeting your IT staffing challenges can be a time consuming and costly process.
Candidate pools have grown rapidly, but one specific candidate doesn’t necessarily fit every environment. Costs and complexity sometimes increases as finding the ideal candidate to meet your specific business needs is challenging. Effectively recruiting and retaining resources has become more costly – especially if you have a demanding environment, limited human resources, or are unable to effectively manage and receive the best value out of your team.
That’s why organizations turn to PCS. We can help. From analyzing your current environment and business needs, to developing an effective and comprehensive team. PCS can find a candidate that best suits your needs.
Through a staffing assessment, PCS Professional Services experts can identify requirements and needs based on your environment, matching the value and performance of the candidate, to your service levels.
We have staffed many companies in different fields and our staffing assessment is detailed and designed to find the essential people needed to ensure the success of your business.
To properly staff for your specific needs, we develop a complete understanding of the current business and goals for your IT enterprise. Through this comprehensive method, we provide ideal candidates that will help your company realize its business objectives and potential.
Our staffing assessment also addresses the strategic and tactical issues challenging your IT organization today and the future. All aspects of your team and environment must compliment and rely on one another in order for your business to succeed. PCS can be your competitive advantage in assembling a high performance team and closing the gaps with the right people.
Staffing Methodology
Our staffing assessment includes four general phases:
Understand your infrastructure and business, including:
- IT requirements
- Business needs
- Current staff
- Future Direction
Analyze the Market, including:
- Identifying top technical professionals
- Salary, location, availability
- Effort to recruit and retain
Sourcing Strategy, including:
- Our network of IT professionals
- Referral based sourcing
- Screened qualification process
- Vetting of candidates
Make recommendations, including:
- A fully-vetted shortlist of top professionals
- Selectivity, speed, and effectiveness in augmenting your team
Staffing Assessment Deliverables
Key deliverables through our staffing assessment can include:
- A fully-vetted shortlist of top professionals
- Confidence that your IT organization has the necessary skill sets to accomplish your business objectives
Virtualization Technology Solutions
Virtualization is sweeping the IT industry as businesses everywhere dive into virtualization to increase the utilization of their IT investments, reduce costs, and increase IT management efficiency.
Despite the clear benefits, the idea of switching to a virtualized infrastructure still gives pause to even some of the most educated CIOs. Although some confusion related to new technology or vendor choices might be expected, many companies hesitate to implement the physical-to-virtual transition because of security concerns, performance uncertainty and scalability questions-which are all valid reasons to be apprehensive.
At PCS, we’ve followed the development of virtualization technology since its inception. We know how it works, how to use it, and where it likely will evolve in the future. Our technical experts can help you identify your scope and overall business objectives, and then design a virtualization solution that will make the most of your resources. To learn what you can achieve with virtualization technology, contact us at info@pcsls.com.
How Virtualization Technology Works
Virtualization decouples operating systems-and the services and applications they support-from specific physical hardware platforms. Once virtualized, organizations are free to deploy multiple applications on a single, shared physical server which immediately increases the utilization of physical servers.
The virtualization layer protects each application and manages any contention for system resources by ensuring that each virtualized application sharing the physical server receives a sufficient share of common server resources, such as memory, CPU power, and network bandwidth. This approach is a profound departure from the traditional method of deploying each application on its own physical server.
Benefits of Virtualization
- Increased utilization of physical servers
- Lower power/cooling requirements
- Greater ROI
- Faster business innovation
- Easier business continuity and disaster recovery
- Better application performance
Although the application of virtualization technology in your enterprise might vary, virtualization is certainly a powerful technology that can benefit every organization. In fact, virtualization could even be one of the most cost-effective and strategic decisions your company makes.
For more information please contact PCS’s virtualization experts at info@pcsls.com
Application Development and Management
Creative solutions for efficient business processes
Enterprises today are operating in a dynamic business environment, and efficiency in business is paramount for an enterprise to remain competitive and ahead of the curve. Technology& business applications have helped in improving and enhancing efficiency levels. However, with increasing complexities and challenges, a “one-size-fits-all” application may not produce the desired results.
The need of the hour is for customized applications that can solve business challenges and adapt to changing business needs. Sonata is closely engaged with global enterprises in building such applications. Our Application Development and Management services are strategic, in that we work closely with customer’s business functions, understand the pain points, identify areas of improvement, and provide holistic solutions and support that translate to tangible business results.
Service Offerings
We provide application development and management services leveraging Open Source and Microsoft technologies. Our approach towards providing solutions entails a comprehensive study followed by recommendations of the appropriate technologies.
Our Application Development and Management services are as follows:
Competencies
JEE Technology
Our rich expertise in JEE practice has enabled us to provide solutions to our global customers. We have worked with leading companies in the Travel, CPG, and Retail industries. We have executed large and challenging projects using different models such as Waterfall, Iterative (RUP), Extreme Programming, etc, and we continue this association by providing support and maintenance services.
Our competency in JEE practice is as follows:
Microsoft Technology
Sonata has a certified “Custom Development” competency on Microsoft .Net and is an early adopter of various components of the latest .Net stack. Having now worked on more than a 100 projects, Sonata has developed a rich library of reusable components that also brings in the best practices based on learning of previous engagements.
Our competency in .NET is as follows:
Value Proposition
We can successfully build and manage highly scalable and efficient applications at low cost Our re-usable assets and frameworks have enabled development of applications in reduced time to markets Our CoEs based approach has helped in developing applications using latest technologies and best practices.
Testing Services
Creative Solutions for Business Transformation
How does one assure the availability and quality of IT applications given the challenges involved in coping with changing customer expectations, variations in the size and complexity of IT systems stemming from integration of multiple business applications and multi-tiered architectures and the needs of accelerating time to market? Furthermore, how does one integrate testing across the organization especially in enterprises that have a large IT application landscape and that often face the challenge of testing occurring in silos?
Independent Software vendors (ISVs) face additional challenges such as:
At Sonata, our Application Management & Maintenance Services offering considers the customers’ overall business strategy, technology roadmap and business processes. To construct a suitable delivery model, we leverage our long standing partnership and understanding of SAP and Oracle applications to provide value to customers.
Independent Software vendors (ISVs) face additional challenges such as:
- Testing of daily / continuous builds
- Testing for multiple operating environments, product configurations, and releases
- Integration of the product with other products
- Support for a widespread and international user base
- Validation of product upgrades
In order to address these challenges, Sonata offers specialized testing services. Our customers have experienced 30 to 40 percent improvement in efficiency, in addition to faster testing cycles, better visibility and control on quality.
Sonata Independent Testing Services offerings for Enterprises and ISVs
Point offerings include:
- Integration testing
- Functional & Regression testing
- Test automation
- Performance testing
- Security testing
- Enterprise Applications testing
- Globalization / localization testing
- Compatibility testing
- Deployment testing
- Product configuration testing
- Web services testing
- Mobility testing
- Data migration / product upgrade testing
Value Proposition:
BPO/Call Center
World Class Process Outsourcing with a Personal Touch
PCS has distilled our decades of process management expertise into a targeted set of BPO/Call Center solutions delivered via our state-of-the-art offshore delivery center in India. Over the past five years, PCS has developed our offshore delivery center to provide fully integrated and dedicated BPO/call center solutions to help our customers acquire more business, reduce operational costs, and increase revenue. Our approach to service delivery brings together talented people; a defined, repeatable process; and superior technology and infrastructure to deliver effective solutions that address our customers’ business challenges. PCS unlocks business value by applying our proven process methodologies to optimize business processes. PCS offers a full range of BPO/Call Center solutions, but has specific expertise in the following areas:
Services
- Sales/Marketing Support
- Customer Service
- Accounting Services
- Human Resource Management
- Document Management
Industries
- IT Products/Services
- Telecommunications
- Financial/Accounting
- Healthcare
Delivery Capacity
PCS’s BPO/call center delivery capacity is built upon robust infrastructure and a commitment to the effective implementation of industry best practices in the following areas:
- Delivery Methodology
- Infrastructure
- Quality
- Data Security
Data Protection
An IT infrastructure is a complex, interconnected fabric of services, technologies, processes and people. To maintain availability and continual delivery of services it is necessary to evaluate potential risks and develop effective disaster recovery and business continuity strategies that address all levels of the IT infrastructure as well as the relationships these have with the business processes they support.
Reliance on IT has increased to a point where most organization could not function without the services IT provides. Business continuity and disaster recovery are critical capabilities needed to comply with ever increasing legal and regulatory requirements, and to ensure your organization can continue to function regardless what might happen. More and more, organizations are fully expected to be able to continue operations in the event of a disaster, regardless of the cause.
The expectations of continual operations must align with true business and organizational requirements. We help you assess and understand the true impact of an outage to define the service levels needed to meet requirements, and provide a business case to justify disaster recovery actions. We identify the gap between current state and required capabilities and devise the strategies to address this gap. FlexITy helps you develop business continuity and disaster recovery strategies based on a holistic view of IT and the business. By aligning with and leveraging key initiatives and opportunities within your organization, we are able to maximize the use of existing resources and minimize cost.
Many of the trends, tools and technologies prevalent today provide excellent opportunities for continual operations and disaster recovery initiatives. For example, server consolidation and virtualization, storage consolidation and virtualization, data deduplication, archiving, virtual tape, automation, and implementing service level management all present opportunities to advance business continuity and disaster recovery capabilities through proper strategic planning and business justification. FlexITy will provide our technical and strategic expertise to drive our standards and best practices based methodologies to achieve the right solutions for your organization. For more information on how PCS can help you with your BC and DR needs contact us at info@pcsls.com
Technologies
As an IT solutions provider with more than 8 years of experience, PCS has developed a wealth of expertise across a wide range of technologies. In order to best serve our customers, PCS has focused our efforts on delivering expertise and superior service utilizing the latest tools from a carefully selected set of technologies, including:
- Microsoft
- Open Source
- ERP
- IBM
PCS maintains operational capacity in these technologies across the full range of solutions we provide to our customers. In selecting the appropriate technology for a specific solution, PCS is capable of working with any of these technologies as required by our customers or PCS can recommend an appropriate technology based upon analysis of customer requirements. PCS ensures that our solutions leverage leading edge capabilities within each of the selected technologies through regular training (including certifications) of our technology-focused solution teams and through our technology partnerships with leading technology providers, including Microsoft (Gold Certified Partner), Oracle (Partner Program), and IBM (Certified for e-Business Partner). PCS will continue to add to the range of technologies we support as we enhance our solutions capabilities and industry experience. To learn more about the specific IT solutions PCS can provide for each of the technologies we specialize in, please select one of the
technology links in the menu above.
Industries
Over the past 8+ years, PCS has developed extensive experience in providing targeted IT solutions to our customers. This has naturally led PCS to develop expertise in delivering IT solutions for specific industries, including:
- Systems Integrators
- Telecommunications
- Life Sciences
- Government/Public Sector
- Aerospace/Defense
- Healthcare
- Small and Mid-sized Businesses (SMB)
PCS has leveraged our experience in each of these industries to develop focused solutions spanning the breadth of our IT solutions capabilities to effectively address the business needs of our customers. To ensure PCS maintains the organizational capacity to deliver effective solutions to our customers, we maintain a deep pool of skilled resources with extensive industry experience as well as access to the latest technology. PCS will continue to add to the range of industries we support as we enhance our technological capabilities and industry experience. To learn more about the specific IT solutions PCS can provide for each of the industries we specialize in, please select one of the industry links in the menu above.